Editor:
I recently returned home after surgery and a one day stay in Kelowna General Hospital.
I would be remiss not to express my gratitude for the wonderful care I received.
I also wish to inform those apprehensive about going to the hospital for surgery that you are in the hands of caring and competent professionals.
I felt I received five-star care.
I was extremely anxious about my sudden need for surgery. However, all the doctors, nurses and technicians involved in my care took the time to calmly and thoroughly explain each procedure.
It alleviated my fears to know exactly what was happening and why.
I wish to thank Dr. Solano, Edvard and his wonderful team, who performed the surgery.
To all the nurses in East Strathcona 324, I express my deepest appreciation. You deserve recognition for your competence as well as your kind and caring attitude.
Your diligence in looking after my needs kept me comfortable at all times.
I also thank Dr. Andruchow, who looks after me.
I could not have experienced better care. No one goes into hospital worry-free.
More than anything I appreciated how everyone explained what was happening in a calm and kind manner.
This did more to reduce my anxiety and allow me to be comfortable.
Qualified staff with good communication skills made my stay at Kelowna General exceptional.
Milica Csonka
Kelowna