Carla Bullinger
Literacy outreach coordinator
Have you ever thought about what literacy means to you? How it makes your life so much better? Did you ever think about what it takes to read all the letters that your child brings home from school that require your attention? Can you actually read a newspaper for information, or do you pretend to read so that you feel like you fit in? Have you ever struggled to figure out how to adjust your child’s medication according to their weight? How about that tax assessment that arrived in the mail? Do you ever think twice about filling in a form or application, either on-line or in an office?
Congratulations if you’re able to navigate these activities that are so critical in our daily lives - imagine how stressful your day would be otherwise. The reality is that many British Columbians, 45 per cent, struggle with everyday reading and writing tasks; 50 per cent struggle with numeracy, like calculating medicine dosage for their child according to weight; and 33 per cent have limited digital literacy skills.
You can’t tell by looking at someone whether they struggle with literacy. Here are some easy ways to help make life easier: If you work in an area where people have to complete paper or online forms, ask if you can help.
If you need clients to review information – I had a long list of complicated items to read, respond to and sign last time I went to the dentist – ask if you can review it with them.
If you work in a profession that has specialized vocabulary, restate things using everyday words your client can understand.
If you design promotional materials, use plain language, images and leave lots of white space.
I have a good command of the English language, yet I always appreciate when people make this extra effort. It makes me feel welcome, that I matter and it immediately alleviates any stress. It’s a great way to do business and promote inclusivity for people of all walks of life.
Family Literacy Week takes place across Canada January 21-28 as a way to celebrate adults and children reading and learning together. Every year Black Press Media community newspapers join with local groups to promote literacy.
